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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsey Greenwell

Lindsey Greenwell

August 11, 2026

5  out of  5
rating by Lindsey Greenwell
"Buying my first car was a breeze with Michael as my agent. He found me the best rate and kept it in my price range. Looking forward to working with him again for my renters insurance. 10/10 service!"
We responded:
"Lindsey, thank you for taking the time to leave us a review! I'm glad we could make the process smooth and find a rate that worked for you. We look forward to assisting you with your next insurance needs. Don't hesitate to reach out if you need anything!"
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Uncle Water

August 11, 2026

5  out of  5
rating by Uncle Water
"Much appreciated relief during my claim process thanks Mike for escalating things"
We responded:
"Thank you! I'm glad Mike was able to assist and make your claim process smoother. We always aim to provide support when it's needed most. Let us know if we can help with anything else!"
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Nellie Jones

August 6, 2026

5  out of  5
rating by Nellie Jones
"shoutout to Mike, got my coverages fixed quick and easy. He did a great job listen to what I needed and he answered all my questions. Thanks."
We responded:
"Nellie, thank you for taking the time to leave us a review! I'm glad we could help get your coverages sorted out quickly and answer all your questions. We appreciate your feedback and are here if you need anything else!"
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Karen S

August 5, 2026

5  out of  5
rating by Karen S
"Eduardo has always been an informed insurance agent. He uses his own personal experiences to help me clearly understand policies to fit my personal needs."
We responded:
"Thank you, Karen! I'm happy to hear that Eduardo has been able to use his experiences to help you understand your policies better. We're grateful to have him on our team. Let us know if we can help with anything else!"
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Christopher LaRose

July 31, 2026

5  out of  5
rating by Christopher LaRose
"Very responsive and able to handle my questions honestly, quickly and effectively. I would rate a 10 but only allows 5 stars."
We responded:
"Christopher, thank you for the 5 stars! I'm happy to hear that you found our team responsive and effective in addressing your questions. Your feedback means a lot to us. Let us know if we can help with anything else!"
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Trinitie Runnels

July 27, 2026

5  out of  5
rating by Trinitie Runnels
"IF I COULD GIVE 10 STARS I WOULD.
We all dread the process of getting new quotes and starting over with a new insurance but working with Michael was so quick & easy. He's very knowledgeable and and he was able to really help me get the best deal I've found yet. He listened to all of my concerns and helped me fund the best option. I AM LOOKING FORWARD TO MOVING FORWARD AND BEING ABLE TO WORK WITH MICHAEL AGAIN. THIS MAN CLEARLY CARES ABOUT WHAT HE IS DOING AND REALLY WANTS TO HELP YOU FIND THE BEST DEAL POSSIBLE."
We responded:
"Thank you, Trinitie! I'm glad the process of getting new quotes was smooth and easy for you. It's wonderful to know we were able to address your concerns and find the best deal. We look forward to continuing to assist you with your insurance needs. Feel free to reach out if you need anything else!"
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Katia DeBellotte

July 25, 2026

5  out of  5
rating by Katia DeBellotte
"Great service! Awesome customer service.
Michael was a great rep, who helped me, and answered all the millions of questions I had about home and car insurance."
We responded:
"Thank you, Katia! I'm glad you had a great experience with our office and that all your questions about insurance were answered. We're always here if you have more questions or need anything else!"
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John Figueroa

July 24, 2026

5  out of  5
rating by John Figueroa
"Worked with Michael, he's the best!"
We responded:
"John, thank you for taking the time to leave us a review! I'm glad you had such a positive experience working with our office. We appreciate your feedback and are here if you need anything else!"
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Venessa Schwartzbeck

July 23, 2026

5  out of  5
rating by Venessa Schwartzbeck
"Helped me out and answered every question. Was very satisfied
Thank you"
We responded:
"Venessa, thank you for taking the time to leave us a review! I'm happy to hear that you felt supported and that all your questions were answered. We appreciate your feedback and are here if you need anything else!"
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Ben Santos

July 13, 2026

5  out of  5
rating by Ben Santos
"Hello to who may concern
Yeah I talk to Michael today trying to open a renters insurance, Michael was very nice answering all the questions, and at the end he was available to provide me the renters insurance as how I wanted thank you very much for your help Michael."
We responded:
"Thank you, Ben! I'm happy we could assist you with your insurance and provide the coverage you were looking for. We appreciate your feedback. Let us know if we can help with anything else!"
Profile photo of Zakiyah Stephens

Zakiyah Stephens

July 9, 2026

5  out of  5
rating by Zakiyah Stephens
"This office is very professional and the staff were very friendly and knowledgeable. Worked with Michael and he was patient, easy going and friendly. Really enjoyed my experience here!"
We responded:
"Hey, Zakiyah! Thank you for taking the time to share your experience. We're so glad Michael made you feel welcome with his patience and friendly approach, and that our team left such a positive impression. We truly appreciate your support and look forward to helping whenever you need us."
Profile photo of Malaika S

Malaika S

July 7, 2026

5  out of  5
rating by Malaika S
"Had an issue understanding some of my coverages, Mike and the guys got me the answers and a great price thanks so much!!!"
We responded:
"We love to see reviews like yours, Curly! Our office is dedicated to making sure every detail makes sense, and it is wonderful to hear that Mike and the team provided the clear answers you needed along with excellent pricing. Thank you for taking the time to highlight the team's hard work!"
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Deanna Massie

June 26, 2026

5  out of  5
rating by Deanna Massie
"When I call in for questions and concerns, Michael is always attentive and prompt. I appreciate all the help I receive when I call in. Thank you guys"
We responded:
"Thank you, Deanna! I'm happy to know that our team has been attentive and prompt in addressing your questions and concerns. We appreciate your support and are always here to help. Don't hesitate to reach out if you need anything!"
Profile photo of SHO TIME ROY

SHO TIME ROY

June 25, 2026

5  out of  5
rating by SHO TIME ROY
"Micheal is very professional and has a great level of mannerism, each time o have spoken with them."
We responded:
"Thank you! I'm glad to hear that our team's professionalism and mannerism have made a positive impression on you. We appreciate your feedback and are here to help if you need anything else!"
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CTC

June 25, 2026

5  out of  5
rating by CTC
"For new coverage or changes to existing coverage, The Jamie Schad Agency of State Farm Insurance, and more specifically Michael Williams Newell, provides 5-star service every time. Timely communication, attention to detail, and excellent customer service. I highly recommend!"
We responded:
"Thank you, CTC! I'm really happy to hear that our team has consistently provided you with excellent service. We strive to ensure timely communication and attention to detail for all your insurance needs. We appreciate your recommendation! Let us know if we can help with anything else!"
Profile photo of Kelley Adams

Kelley Adams

June 23, 2026

5  out of  5
rating by Kelley Adams
"Great Service as always from Mike and Eduardo those guys are super chill and knowledgeable"
We responded:
"Kelley, thank you for taking the time to leave us a review! I'm happy to hear that Mike and Eduardo provided you with great service. They're both fantastic at what they do. Let us know if we can help with anything else!"
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P Theee Artease

June 17, 2026

5  out of  5
rating by P Theee Artease
"Great day! I had the pleasure of speaking with Michael, I needed assistance and had a lot of questions but he showed patience, professionalism and diary as he worked with me. Great service here."
We responded:
"Thank you, P Theee Artease! I'm happy to know you had a positive experience with our service and that your questions were handled with patience and professionalism. Feel free to reach out if you need anything else!"
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Michelle Celedonia

May 30, 2026

5  out of  5
rating by Michelle Celedonia
"Normally, I work with the fabulous Eduardo or Bruno, but this week I had the pleasure of working with Michael. Even though he is still training, he was patient and knowledgeable. If he didn’t know the answer, he called me back quickly with it. He handled my new car purchase perfectly. Great job, Michael! State Farm is lucky to have you."
We responded:
"Thank you, Michelle, for taking the time to leave us a review! I'm happy to hear that our team was able to assist you with your new purchase and that their patience and knowledge made a positive impression. We're proud to have such a dedicated team who are always ready to help. We appreciate your support!"
Profile photo of Donald Hundley

Donald Hundley

May 27, 2026

5  out of  5
rating by Donald Hundley
"The customer service is good."
We responded:
"Hey Donald, thank you for the 5 stars! I'm happy to know you found our customer service to be good. We appreciate your support!"
Profile photo of Africa Wilson

Africa Wilson

April 22, 2026

5  out of  5
rating by Africa Wilson
"We’ve had great experiences with Jamie & Eduardo at State Farm. Their team is always responsive, helpful, and makes everything easy to understand. We feel confident knowing we’re well covered. Highly recommend!"
We responded:
"Africa, thank you for sharing your positive experience! I'm happy to hear that we have been responsive and helpful. It's wonderful to know you feel confident with your coverage. We appreciate your recommendation and are here for any future needs!"
Profile photo of Jonathan McIntyre

Jonathan McIntyre

April 14, 2026

5  out of  5
rating by Jonathan McIntyre
"As always, great customer service & response"
We responded:
"Thank you, Jonathan! I'm happy to know you consistently experience excellent customer service with us. Your support means a lot. Let us know if there's anything else we can assist you with!"
Profile photo of Frank Lunacek

Frank Lunacek

April 7, 2026

5  out of  5
rating by Frank Lunacek
"Eduardo and Jamie have been great - answering questions about policies that we had. Very professional and knowledgeable - very fortunate to have these gentlemen as our State Farm Agents."
We responded:
"Thank you, Frank! I'm happy to hear that we could assist you with your policy questions. We appreciate your kind words and are grateful to have you as a valued customer. If you need anything else, feel free to reach out!"
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G Belen

April 6, 2026

5  out of  5
rating by G Belen
"I can always count on agent Eduardo Marques, he goes completely above and beyond. It is so nice to xperience pre-covid customer service again. He always looks for ways to help me save money, but at the same time is transparent about costs so I never experience sticker shock. His hands on help is the leading reason I stay with State Farm. Otherwise I would be switching."
We responded:
"Thank you, G Belen! I'm happy to hear about your positive experience with Eduardo. His dedication to providing exceptional service and transparency is truly valued in our office. We're grateful for your continued trust and support. If you need anything else, feel free to reach out!"
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Rhonda Whiteis

March 26, 2026

5  out of  5
rating by Rhonda Whiteis
"Jamie has been a great agent for us. Super knowledgeable, and kind. I highly recommend their office in Olney."
We responded:
"Thank you, Rhonda! I'm happy to know that you appreciate the knowledgeable and kind service from our office. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
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rita kane

March 25, 2026

5  out of  5
rating by rita kane
"Always prompt and courteous service no matter when I contact them. Someone always answers the phone or calls back immediately"
We responded:
"Thank you, Rita! I'm happy to know you appreciate our prompt and courteous service. It's important to us that we are always available when you need us. Let us know if there's anything else we can do for you!"